Where can I park?
Parking for participants is in the main campus garage. All participants must be parked there by 7:30 am, at which point access closes in and out. Cars will be able to exit starting at 8:30 am. The main campus garage is located HERE!
Where is the start line?
The start line is at the corner of Franklin St and Lafayette St (114 Franklin St) on the Santa Clara University campus.
6:30 AM – Bib/shirt pick-up, gear check opens
7:00 AM – Course closures begin
7:30 AM – Start stage program begins and main parking garage closes
8:00 AM – 5K/10K start time
8:17 AM – First 5K runner finishes
8:33 AM – First 10K runner finishes
8:45 AM – Cool down activities on award stage
9:15 AM – Awards ceremony on awards stage
9:15 AM – Roads begin opening following final 10K runner
9:30 AM – Runners moved onto sidewalks, off El Camino/Market on rolling basis
9:45 AM – Kids Run start time
10:00 AM – Last runner crosses finish line, finish line closes
10:15 AM – Gear check closes
10:15 AM – Event concludes, roads reopened by SCPD
*Times are subject to change.
Are baby strollers allowed in the race?
Yes! But for safety reasons, please start towards the back and stay to the right side of the course so faster runners can safely pass.
HEALTH & SAFETY
What safety measures will be in place?
We will follow the California Department of Public Health guidelines for large outdoor events.
I need to make a change to my registration. How do I do that?
Click the “Manage Your Registration” link that’s is included in your confirmation email.
May I register for the race on event day?
Registration will be available until the start of the race (space allowing). Our event has sold out in the past, so we recommend registering early as there is no guarantee there will be spots available on race day.
Can I pick up my shirt and bib on race day?
Yes! Starting at 6:30 AM, swing by the bib pick-up table on race morning and have your bib number ready. Look up your bib number HERE.
When does online registration close?
Online registration will stay open until the race begins at 8:00 AM on race day. Please note our race has a participant cap so we cannot guarantee there will be spots available on race day.
Are there any discounts?
No. There are no individual or group discounts. This event raises money for our local youth programs, so we would like to give as much money as possible to them.
When/where do we pick up our Heart & Soles race shirts?
You can pick up your bib and shirt at the Sports Basement Sunnyvale Packet Pick-Up on May 5th from 12 – 6 PM. There is no shipping option for non-virtual runners.
What do I need when I go to Packet Pick-Up?
You’ll need to know your bib number, which you can look up HERE (once assigned in late April). You will also receive an email prior to Packet Pick-Up containing your bib number for easy reference.
Can I pick up my friend’s packet?
Yes, you’ll need the bib number and/or the first and last name of the participant.
When/where virtual Heart & Soles participants receive race materials?
You can elect to attend Packet Pick-up at Sports Basement Sunnyvale on May 5th from 12 – 6 PM to get your bib and shirt.
Or you can select our $10 shipping option and your packet will be mailed to your home the week of April 24th. Please note, you MUST be registered by April 26th to receive your packet by race day.
Can I exchange my shirt for a different size?
Yes, if your desired shirt size is still available (i.e. not sold out). Just visit the solutions table at Sports Basement during packet pick-up or on race morning and we will do our best to accommodate. Please note the shirt needs to be unworn in order to exchange it.
Where and when will the race results be posted?
Will there be awards for the runners?
The top 3 finishers in each category (men, women, non-binary) in both the 5K and 10K races will be awarded medals on-stage at the event. (Please note: the course is not certified.) Sports Basement gift cards will be awarded to the top three men and women in both distances for each age bracket.
Is the race happening rain or shine?
Yes, the race will definitely happen–even a little rain won’t dampen our enthusiasm!
Where are the restrooms?
Restrooms are located in the main festival area past the finish line area.
I’ve lost someone (child, parent, friend) what do I do?
Go to the starting line or main stage, so staff can make an announcement.